Electric Shock Risk Prompts Recall of Grundfos SQFlex Submersible Pumps 2026
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A damaged motor cable inside a solar-powered water pump could leave live wires exposed, and that is enough for Health Canada to tell some owners to switch their pumps off right away. Certain 3-inch Grundfos SQFlex Solar Submersible Pumps have been recalled in Canada because of an electric shock hazard, according to a notice published on September 29, 2026.
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The pumps are sold through Grundfos Canada Inc. of Oakville, Ontario. The company reports that 54 units were sold in Canada between November 2025 and August 2026. As of September 24, 2026, it had received no reports of incidents or injuries in Canada.
Products Affected by This Recall
The recall covers certain 3-inch Grundfos SQFlex Solar Submersible Pumps. These are submersible pumps used to draw groundwater. Each has a built-in inverter and can run on DC power, such as solar or wind, or on AC power. The pumps are 76 mm (3 inches) in diameter and were manufactured in Mexico.
The model number and date code are printed on the nameplate on the pump and on the product packaging. Health Canada lists these affected models and date codes:
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- 3 SQF-2: date codes 2540 through 2622
- 3 SQF-3: date codes 540 through 2622 (as listed in the notice)
- 6 SQF-2: date codes 2540 through 2622
- 6 SQF-3: date codes 2540 through 2622
- 11 SQF-2: date codes 2540 through 2622
What Triggered the Recall
The motor cable can become damaged at the point where it touches the cable guard. If the cable insulation is damaged, energized wires could be exposed. That creates an electric shock hazard for anyone who comes into contact with the pump or the cable.
Health Canada’s notice does not describe how the problem was found. It also does not say whether the damage is more likely under certain conditions.
Who Should Be Concerned
Anyone who bought a 3-inch SQFlex pump in the last year should check the model number and date code. Farms, cottages, off-grid homes and other properties that use solar-powered groundwater pumps are the likeliest owners. So are people who use pumps in surface tanks or ponds.
Only 54 units were sold in Canada, so the recall is small. Even so, the hazard is electrical, and owners should check their pump rather than assume it falls outside the recall.
What Consumers Need to Do Now
The advice depends on where the pump is installed.
- Pumps installed on the surface, such as in tanks and ponds: stop using them immediately. Contact Grundfos or your installer for a repair or replacement.
- Pumps not yet installed: do not install them. Return them for a replacement.
- Pumps installed in wells: no immediate action is required. Identify and isolate the affected pump, and contact Grundfos when it is removed from the well for any reason in the future.
If you are unsure which category your pump falls into, or how to read the date code, ask your installer or contact Grundfos before handling the pump.
Official Statement
Health Canada published the recall under identification number RA-82678 as a consumer product recall. The notice says consumers should immediately stop using affected pumps installed on the surface and contact Grundfos or their installer for a repair or replacement. It says affected pumps that have not yet been installed should be returned for a replacement.
Consumers can reach Grundfos Canada Inc. by telephone at 1-844-994-2850, Monday to Friday, 8 a.m. to 5 p.m. CST. They can also email recall@grundfos.com or visit the safety notice on the company’s website.
The notice also reminds Canadians that the Canada Consumer Product Safety Act prohibits recalled products from being redistributed, sold or even given away in Canada. Health Canada asks consumers to report any health or safety incident involving this product or any other consumer product using its Consumer Product Incident Report Form. The recall is also posted on the OECD Global Portal on Product Recalls.
Quick Facts
- Recall number: RA-82678
- Published: September 29, 2026
- Units sold in Canada: 54
- Sold: November 2025 to August 2026
- Hazard: Electric shock from damaged motor cable insulation
- Incidents reported in Canada: None as of September 24, 2026
Owners of affected pumps should not wait for a problem to appear. Check the nameplate, note the model and date code, and follow the instructions for your installation type. Do not resell or give away an affected pump.
Official Source: View original notice on Health Canada →
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