Privacy Policy

Last updated: June 2026

Recall Times (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what personal data we collect when you visit recalltimes.com (“the Website”), how we use it, who we share it with, and what rights you have over your data.

Please read this policy carefully. By using this Website, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

Recall Times is an independent consumer safety news publication operated from:

Recall Times Editorial Office Jumeirah Business Centre Jumeirah Lake Towers (JLT) Dubai, United Arab Emirates

For any privacy-related questions or requests, you can contact us at the address or email above.

2. What Data We Collect

We collect personal data in the following ways:

2a. Data You Provide Directly

Email Alert Subscriptions When you subscribe to our free recall alert service, we collect:

  • Your email address
  • Your country or category preferences (if selected)
  • The date and time of your subscription

Contact Form Submissions When you submit a message through our contact form, we collect:

  • Your name
  • Your email address
  • The content of your message

We only use this information to respond to your enquiry.

2b. Data Collected Automatically

When you visit the Website, we automatically collect certain technical information through cookies and standard server logs, including:

  • Your IP address (anonymised where possible)
  • Browser type and version
  • Operating system
  • Pages visited and time spent on each page
  • Referring URL (the page you came from)
  • Date and time of your visit

This data is collected to help us understand how the Website is used and to improve its performance. It is not used to identify you personally.

2c. Cookies

We use cookies — small text files stored on your device — for the following purposes:

Essential Cookies Required for the Website to function correctly. These cannot be disabled. They include session management and security cookies.

Analytics Cookies We use Google Analytics to understand how visitors use the Website. Google Analytics collects anonymised data about pages visited, session duration, and user behaviour. No personally identifiable information is shared with Google Analytics.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

Advertising Cookies If third-party advertisements are displayed on the Website, advertising networks (such as Google AdSense) may place cookies on your device to show you relevant ads based on your browsing history. We do not control these cookies directly.

You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of the Website.

3. How We Use Your Data

We use the data we collect for the following purposes:

Sending recall alert emails — Data used: Email address, preferences — Legal basis: Consent

Responding to contact form enquiries — Data used: Name, email, message — Legal basis: Legitimate interest

Analysing Website traffic and performance — Data used: Anonymised usage data — Legal basis: Legitimate interest

Displaying relevant advertising — Data used: Cookies, browsing data — Legal basis: Legitimate interest / Consent

Preventing fraud and ensuring security — Data used: IP address, usage data — Legal basis: Legitimate interest

Complying with legal obligations — Data used: Any relevant data — Legal basis: Legal obligation

We do not use your data for automated decision-making or profiling.

4. Email Alerts — How We Use Your Email Address

If you subscribe to our recall alert service:

  • We use your email address solely to send you recall notifications matching your selected preferences
  • We will never sell, rent, or share your email address with any third party for marketing purposes
  • Each alert email includes a one-click unsubscribe link — you can opt out at any time
  • If you unsubscribe, your email address will be removed from our mailing list within 7 business days
  • We may use a third-party email delivery service to send alerts on our behalf. These providers are contractually obligated to protect your data and may not use it for their own purposes

5. Who We Share Your Data With

We do not sell your personal data. We may share limited data with the following categories of third parties, strictly as necessary to operate the Website:

Email Service Providers To deliver recall alert emails on our behalf. Your email address is shared only for this purpose.

Analytics Providers Anonymised usage data is shared with Google Analytics to help us understand Website performance.

Advertising Networks If advertising is displayed on the Website, advertising partners may receive cookie-based data to serve relevant ads. See Section 2c for details.

Legal Authorities We may disclose personal data if required to do so by law, court order, or a legitimate request from a government or regulatory authority.

We do not share your data with any other third parties without your explicit consent.

6. Data Retention

We retain your personal data only for as long as necessary for the purpose it was collected:

  • Email alert subscription — Until you unsubscribe, plus 30 days
  • Contact form submissions — 12 months from date of submission
  • Server logs and IP data — 90 days
  • Analytics data — 26 months (Google Analytics default)

After the applicable retention period, your data is securely deleted or anonymised.

7. Data Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These measures include:

  • HTTPS encryption on all pages of the Website
  • Restricted access to subscriber data — only authorised staff can access email lists
  • Regular security reviews of our Website and data handling practices

However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to use the Website with this in mind.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Right to Access You can request a copy of the personal data we hold about you.

Right to Correction You can ask us to correct any inaccurate or incomplete data we hold about you.

Right to Erasure You can ask us to delete your personal data. We will comply unless we are required to retain it for legal reasons.

Right to Withdraw Consent Where we rely on your consent to process your data (e.g. email subscriptions), you can withdraw consent at any time by unsubscribing or contacting us directly.

Right to Object You can object to processing of your data based on legitimate interests.

Right to Data Portability You can request your data in a structured, machine-readable format.

To exercise any of these rights, please contact us at hello@recalltimes.com. We will respond within 30 days. We may need to verify your identity before processing your request.

9. Children’s Privacy

This Website is intended for a general adult audience. We do not knowingly collect personal data from children under the age of 13. If you believe a child has provided us with personal data without parental consent, please contact us immediately and we will take steps to delete that information.

10. International Data Transfers

Recall Times operates from Dubai, UAE. If you are accessing this Website from the European Union, United Kingdom, Australia, Canada, or another jurisdiction with data protection laws, please be aware that your data may be transferred to and processed in the UAE or by third-party providers in other countries.

Where such transfers occur, we take steps to ensure your data is handled in accordance with applicable data protection standards, including through contractual arrangements with our service providers.

11. Third-Party Websites

This Website contains links to official government recall authority websites and other external resources. This Privacy Policy applies only to recalltimes.com. We are not responsible for the privacy practices of any third-party websites. We encourage you to read the privacy policies of any external sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will update the date at the top of this page.

We encourage you to review this page periodically. Your continued use of the Website after any changes constitutes your acceptance of the updated Privacy Policy. For significant changes, we will make reasonable efforts to notify subscribers by email.

13. Contact & Complaints

If you have any questions, concerns, or complaints about how we handle your personal data, please contact us:

Recall Times Editorial Office Levels 41, Office 22 Recall Times, Emirates Towers – Dubai – United Arab Emirates.

We take all privacy concerns seriously and will respond within 30 days. If you are not satisfied with our response and are located in the EU or UK, you have the right to lodge a complaint with your local data protection authority.