Giantex Recalls Giantex and Costway Portable Steam Saunas Recall 2026

Giantex has issued a voluntary recall of approximately 7,200 units of its portable steam saunas, sold under both the Giantex and Costway brand names, due to a serious burn hazard. The U.S. Consumer Product Safety Commission (CPSC) announced the recall after reports that the steam outlet on the sauna can direct hot steam toward the user, posing a significant risk of burns to consumers.

What Products Are Being Recalled?

• Product Names: Giantex Portable Steam Sauna and Costway Portable Steam Sauna
• Brands: Giantex and Costway
• Units: Approximately 7,200
• Description: Portable personal steam saunas designed for home use, featuring a foldable chair and steam generator unit
• Where Sold: Online at Amazon, Walmart.com, and other online retailers from January 2022 through October 2023
• Price Range: Approximately $70 to $130

Why Was This Recall Issued?

The recall was initiated because the steam outlet on the portable sauna can direct hot steam toward the user during operation. This design flaw poses a burn hazard to anyone using the product. Giantex has received at least five reports of consumers sustaining burns while using the recalled saunas, underlining the seriousness of this safety issue. The risk is particularly acute when consumers are seated inside the sauna enclosure and exposed to misdirected steam.

Who Is Affected?

Consumers who purchased the Giantex Portable Steam Sauna or the Costway Portable Steam Sauna from January 2022 through October 2023 are affected by this recall. The products were sold through major online retail platforms including Amazon and Walmart.com across the United States. Anyone who owns one of these approximately 7,200 units should stop using it immediately and follow the remedy instructions provided below.

What Should You Do?

• Stop using the product immediately to avoid any risk of burns from misdirected hot steam.
• Contact Giantex directly to receive a full refund for the recalled sauna.
• Reach out to Giantex by phone at 1-888-668-0500, available Monday through Friday from 9 a.m. to 5 p.m. ET.
• You may also contact the company by email at recall@giantexus.com for instructions on how to process your refund.
• Visit the Giantex website at www.giantexus.com for additional recall information and instructions.
• Do not attempt to continue using or resell the product, as this poses a risk to others.

Official Statement

The U.S. Consumer Product Safety Commission, in cooperation with Giantex, has announced this voluntary recall in the interest of consumer safety. The CPSC urges all consumers who own the recalled portable steam saunas to immediately cease use and contact Giantex for a full refund. The agency continues to monitor the situation and encourages consumers to report any incidents or injuries related to this product through its official SaferProducts.gov portal. Consumer safety remains the top priority, and prompt action by affected consumers is strongly recommended.