48,338 Finnleo, Tylo, Helo Saunas Recalled Over Fire, Burn Hazard 2026
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More than 48,000 saunas and infrared kits sold across North America are being pulled back after their infrared panels were found capable of short-circuiting and overheating. Health Canada, working jointly with the U.S. Consumer Product Safety Commission and manufacturer Sauna360, announced the recall on September 17, 2026, covering the Finnleo, Tylo, Polar, Radiant Health and Helo brands, along with related Sauna360, Saunatec, Tylohelo and Amerec sauna and infrared-kit lines.
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According to the company, 6,758 units were sold in Canada and another 41,580 were sold in the United States, meaning roughly 48,338 units are affected in total. The recalled products were sold from January 2013 through August 2026, giving this recall an unusually long sales window spanning more than a decade. The saunas and infrared kits were manufactured in China.
What Products Are Being Recalled?
The recall covers a wide range of Finnleo, Tylo, Polar, Radiant Health and Helo saunas and infrared (‘IR’) kits, which were sold separately. Affected series include the B Series, IG Series, S Series, IS Series, Kiruna, Kiruna Hybrid IS, Pause, Sentinel, Sentinel Hybrid and Elite lines. Specific models named in the recall include the Finnleo IS44, IS440-15, IS440-20 and IS565; the S810 through S880 range; the Sentinel 3 and Sentinel Hybrid 2-20 and 3; the Helo S820 and S870; and the Radiant Health IG and Pause series models.
Also included are Tylo’s Kiruna 1, 2 and 3, Kiruna Hybrid 2-15, 2-20 and 3, and IG810 through IG880 models, as well as custom and semi-custom infrared kits sold under the names ‘Saunalogic,’ ‘Infralogic,’ ‘Carbonflex,’ ‘Aspire’ and ‘Bliss.’ Consumers who had custom sauna rooms built with IR panels are advised to check their control panel for these names, or check their product manual. Owners of pre-configured IR sauna rooms can identify affected units through the brand badge on the front frame panel, the control panel, the manual or the logo handle.
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Why Was This Recall Issued?
The infrared panels used in these saunas and kits can short circuit, causing them to overheat. Health Canada says this poses both a fire hazard and a burn hazard to consumers. As of September 10, 2026, the company had logged 5 incident reports in Canada, with no injuries reported. In the United States and other markets, Sauna360 had received 67 incident reports, also with no injuries reported to date.
Who Is Affected?
Anyone who purchased one of the listed Finnleo, Tylo, Polar, Radiant Health or Helo sauna models, or a Saunalogic, Infralogic, Carbonflex, Aspire or Bliss infrared kit, between January 2013 and August 2026 in Canada or the United States could own an affected unit. Given the long sales window, both recently purchased saunas and units installed years ago may be included, so owners are encouraged to check their equipment carefully rather than assume newer models are exempt.
What Should You Do?
Consumers should immediately stop using the recalled sauna or infrared kit. Health Canada and Sauna360 are urging owners to contact the company directly to schedule a free in-home repair carried out by a professional installer, rather than attempting any fix themselves.
Sauna360 can be reached by phone at 1-866-936-5962, Monday through Friday, 8 a.m. to 5 p.m. ET, or by email at recall@sauna360.com. Under the Canada Consumer Product Safety Act, recalled products cannot legally be redistributed, resold or even given away while the recall is active.
Regulatory Response
This is a joint recall involving Health Canada, the U.S. Consumer Product Safety Commission and Sauna360, based in Cokato, Minnesota. The notice carries the identification number RA-82120 and was published on September 17, 2026. Health Canada is also encouraging anyone who experiences an incident involving this or any other consumer product to file a report through its Consumer Product Incident Report Form. The recall has additionally been posted to the OECD Global Portal on Product Recalls for international visibility.
Official Source: View original notice on Health Canada →
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