Electric Shock Risk Triggers Recall of Char-Broil Bistro Pro Grills 2026

More than 10,900 Char-Broil Bistro Pro electric grills sold across Canada and the United States are being pulled back over a wiring flaw that can expose users to an electric shock. Health Canada says 342 units were sold domestically, while 10,605 more reached consumers in the U.S., making this a cross-border recall coordinated between Health Canada, the U.S. Consumer Product Safety Commission and the manufacturer.

The affected item is the ‘Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode’, a dual-function appliance that lets users cook with either electric heat or charcoal. Only units manufactured between October and December 2025 are covered by the recall.

Recalled Products at a Glance

The recall applies specifically to grills carrying SKU 25302177 and UPC 099143021775, with date codes of 2510, 2511 or 2512 stamped on the unit’s serial number in YYMM format. On full-size models, the label showing the model and serial number sits on the bottom shelf; on tabletop versions, it is found on the side bar. The grills were sold between October 2025 and June 2026 and were manufactured in China.

• Product: Char-Broil Bistro Pro™ Electric Grill + Charcoal Mode
• SKU: 25302177
• UPC: 099143021775
• Date codes affected: 2510, 2511, 2512
• Units sold: 342 in Canada, 10,605 in the United States

What Went Wrong?

According to Health Canada, the grounding wire connected to the grill’s heating element can come loose over time. When that happens, the unit loses its fault protection, which raises the risk of an electric shock to anyone using or standing near the grill. As of August 26, 2026, the company had not received any reports of injury or incident tied to the defect in either Canada or the United States, but the potential for harm was serious enough to prompt a joint recall action.

Where Were These Products Sold?

The grills were distributed at retail in Canada and the United States over an eight-month sales window, from October 2025 through June 2026. Because the flaw is tied to specific manufacturing dates rather than a broader design defect, only units built in the final quarter of 2025 are implicated. Owners are urged to check the date code on their unit’s serial number before assuming their grill is unaffected.

Steps Consumers Should Take

Anyone who owns one of the affected grills should stop using it right away and reach out to Char-Broil for a free repair kit rather than attempting a workaround. The company has set up an online registration form at charbroil.com/BistroProFix specifically for this recall.

The repair kit includes step-by-step instructions for securing the grounding wire connection, the tools needed to complete the fix (a long-extension screwdriver and a 5/16 inch wrench), and a label to apply once the repair is finished. Char-Broil has also posted a video walkthrough of the repair process on its website. As an incentive, the company is offering a $25 gift card, redeemable at participating retailers, to consumers who submit proof that the repair has been completed.

Consumers with questions can contact Char-Broil by phone at 866-671-7988, available 6 am to 6 pm MT Monday through Saturday, or by email at recall@charbroil.com. Full details are also posted on the company’s website. Health Canada notes that under the Canada Consumer Product Safety Act, recalled units cannot legally be resold, redistributed or even given away in Canada.

Regulatory Response

This action is being carried out jointly by Health Canada, the U.S. Consumer Product Safety Commission and Char-Broil, LLC, which is based in Columbus, Georgia. Health Canada is also encouraging anyone who experiences a safety issue with this or any other consumer product to file a report through its Consumer Product Incident Report Form. The recall has additionally been listed on the OECD Global Portal on Product Recalls for international visibility. Health Canada first published the notice on September 17, 2026, and it remains the most recent update as of that date.