Fall Risk Prompts Huffy Recall of Buzz Cerana T2 E-Trikes

A rear wheel that comes loose or separates from the frame can throw a rider to the ground. That is the risk behind the Buzz Bicycles Cerana T2 E-Trike recall from Huffy Corporation. If you own model E4004, stop riding it now and contact Huffy for a free repair.

Which Items Are Involved?

The recall covers a single model, the Buzz Bicycles Cerana T2 E-Trike, model E4004. It is a pedal assist tricycle, so a motor supports the rider rather than replacing the pedals.

• Color and markings: gray, with BUZZ logos on the left and right sides
• Power: a 500-Watt motor and a 48-Volt battery
• Wheels: three 24-inch wheels
• Model label: printed near the pedals, on the underside of the frame’s downtube

Check that label first. The notice lists no other Buzz model, so a different model number points to a different product.

What Went Wrong?

According to the CPSC, the rear wheels on these tricycles can work loose or pull away from the rear frame. When a wheel goes, the rider can fall, and the agency classes the danger as serious injury.

Huffy has received 12 reports of wheels loosening or separating. Three of them involved injuries: sprains of the shoulder and wrists, plus leg bruising and abrasions.

The notice does not say what caused the problem. It also leaves out the ages of the riders who were hurt.

Areas and Consumers Impacted

This is a United States recall. Independent bike shops nationwide carried the trike, and it was sold online at www.buzzbicycles.com from November 2024 through July 2026. Buyers paid between $1,400 and $2,500.

About 286 units are involved. The notice names no individual shops, so the model label is a better test than the store where you bought yours.

Huffy Corporation, of Miamisburg, Ohio, imported the trikes. They were manufactured in China.

How to Respond to This Recall

If you own a model E4004, here is what to do.

• Stop using the trike immediately. The CPSC tells owners not to keep riding it, even for short trips.
• Confirm the model on the label near the pedals.
• Contact Huffy toll-free at 855-430-6240, 8 a.m. to 5 p.m. ET, Monday through Friday. You can also email service@huffy.com or visit www.buzzbicycles.com/recalls. On the main site, www.buzzbicycles.com, click ‘Recalls’ at the top of the page.
• Ask for the free replacement rear axle assembly. Huffy will send it either to you or to a third party that will repair the trike.
• Keep your paperwork if a third party does the work. Huffy will reimburse charges up to $100.

Getting the Repair Done

The notice does not say how long the parts take to arrive, so ask when you call. Ask who the third party is, too, and what the work will cost before you agree to it.

In general, a repair recall means the company supplies the parts or the labor, and you keep the product. Written records help if a dispute comes up later. Save the invoice, note the date of each call and write down the name of the person you spoke with.

Until the new axle assembly is fitted, the trike stays parked.

Checking Your Trike Without Riding It

In general, you can look over a trike without putting any weight on it. Park it on a flat surface and inspect each rear wheel where it meets the frame. Look for gaps, shifted parts or a wheel that sits at an odd angle, then try to move the wheel gently by hand.

A wheel that feels solid does not take the trike out of the recall. The model label decides that, not how the bike feels today.

Store it somewhere nobody will climb on it. Tell family members, neighbors and anyone you have lent it to. If you picked up an E4004 secondhand, the notice does not speak to resale, but the label check works wherever the trike came from.

Questions Owners Are Asking

Does the problem involve the motor or the battery?

The notice points only to the rear wheels and the rear axle assembly. It describes no trouble with the motor or the battery.

Can I send the trike back for my money?

The notice lists repair as the remedy. It does not mention a refund or a replacement trike.

Do I need proof of purchase to get the repair?

The notice does not say whether Huffy asks for a receipt or any other proof. Raise it when you call.

Where do I report a problem with my trike?

The CPSC takes reports at www.SaferProducts.gov. Its hotline is 800-638-2772, with a TTY line at 800-638-8270.

Regulatory Response

The CPSC posted the notice on November 12, 2026 as recall 27-086 and marked it a Fast Track recall, with repair as the remedy.

Under federal law, nobody may sell a product that is covered by a recall run in consultation with the CPSC.