Joolz Aer2 Car Seat Adapter Recall 2026: Fall Hazard Risk for Strollers

Joolz USA Inc. has issued a recall of approximately 3,840 Joolz Aer2 Car Seat Adapters for strollers in the United States, with an additional 148 units sold in Canada also affected. The recall, announced on June 18, 2026, in cooperation with the U.S. Consumer Product Safety Commission (CPSC), is being conducted due to a serious fall hazard that could result in significant injury to infants and young children.

What Products Are Being Recalled?

The recall involves the Aer2 Car Seat Adapters designed specifically for use with the Joolz Aer2 Stroller. These black plastic adapters are sold as a set of two and are intended to allow parents to transfer a car seat directly onto the stroller frame. The adapters were sold as accessories, and it is important to note that only the car seat adapters are subject to this recall — the Joolz Aer2 Stroller itself is not included.

Consumers can identify recalled units by checking the inside of the adapter for a product identifier that starts with ‘NL311’. These adapters were sold at major retailers including Bloomingdale’s, Nordstrom, and specialty baby stores nationwide, as well as online at joolz.com, bloomingdales.com, nordstrom.com, and amazon.com. They were available from June 2025 through May 2026 at an approximate retail price of $50 per set. The adapters are manufactured in China and imported by Joolz USA Inc. of New York, New York.

Why Was This Recall Issued?

The CPSC and Joolz determined that the recalled car seat adapters can fail to properly attach to the stroller, which may cause the car seat — potentially with an infant inside — to detach and fall. This poses a serious risk of injury from a fall hazard. Joolz has received one report of the car seat adapters detaching from a stroller. No injuries have been reported at this time, but the potential for serious harm prompted the company to act swiftly in partnership with the CPSC.

Who Is Affected?

Any consumer who purchased the Joolz Aer2 Car Seat Adapters between June 2025 and May 2026 may be affected. The recall covers approximately 3,840 units sold in the United States and an additional 148 units sold in Canada. Parents and caregivers who use these adapters on a Joolz Aer2 Stroller should act immediately to protect their children from potential harm. This recall is particularly urgent given that the product is used to transport infants and young children in car seats mounted on strollers.

What Should You Do?

• Stop using the adapters immediately. Do not attach or continue using the Joolz Aer2 Car Seat Adapters on any stroller.
• Detach the adapters from your stroller. Joolz will provide a video guide at the recall registration website to help consumers safely remove the adapters.
• Register for a refund by visiting http://joolzcarseatadapter.expertinquiry.com and completing the registration process.
• Return the recalled adapter sets using the prepaid shipping label provided after registration.
• Receive your refund via an electronic payment method or a virtual prepaid gift card usable anywhere, once the return is processed.
• For further assistance, contact Joolz Customer Service toll-free at 888-943-4889, available Monday through Friday, 8 a.m. to 5 p.m. ET, or visit www.joolz.com and click ‘Product Recalls’ at the bottom of the page.

Official Statement

The U.S. Consumer Product Safety Commission, in cooperation with Joolz USA Inc., announced this voluntary recall under CPSC Recall Number 26-568 as a Fast Track Recall. The CPSC urges all affected consumers to stop using the product immediately and follow the remedy steps outlined above. Federal law prohibits any person from selling products subject to a voluntary recall undertaken in consultation with the CPSC. Consumers are encouraged to report any unsafe products or incidents at www.SaferProducts.gov or by calling the CPSC hotline at 800-638-2772 (TTY 800-638-8270).