Abbott FreeStyle Libre 3 App Recalled for Security Update: Health Canada

Health Canada has published a Type II recall for the FreeStyle Libre 3 App, made by Abbott Diabetes Care Ltd., after the company identified an important security update that is required to maintain the security of the apps. The notice covers both the iOS and Android versions of the app and was posted on October 20, 2026, under identification number RA-82830.

Recalled Products at a Glance

The recall applies to the FreeStyle Libre 3 App on two mobile platforms. Four specific app versions are listed for each platform, all under model or catalogue number V3.4.

• FreeStyle Libre 3 App (iOS): versions 3.6.4, 3.6.5, 3.6.6 and 3.6.7
• FreeStyle Libre 3 App (Android): versions 3.6.4, 3.6.5, 3.6.6 and 3.6.7

Health Canada classifies the product under health products, medical devices, general hospital and personal use. The brand is listed as Abbott Diabetes Care Ltd., with a company address in Witney, Oxfordshire, United Kingdom.

Quick Facts

• Recall number: RA-82830
• Recall class: Type II
• Recall date: 2026-10-16
• Published by Health Canada: 2026-10-20
• Issue categories: Medical devices – Device compatibility and Medical devices – Performance

What Triggered the Recall

According to the Health Canada notice, Abbott identified an important security update for the FreeStyle Libre 3 App. The notice states that this software update is required to maintain the security of the apps. The issue is filed under two headings: device compatibility and performance.

The notice does not describe the nature of the security issue in more detail. It does not say whether any security problem has actually occurred, and it does not report any injuries or incidents. Consumers who want more technical detail should contact the manufacturer directly.

Regulatory Response

Health Canada lists this action as a health product recall with a recall class of Type II. The recall date is October 16, 2026, and the public notice followed on October 20, 2026. The notice is aimed at the general public and was issued through the Government of Canada recalls and safety alerts portal.

Health Canada’s notice gives a single instruction under what to do: contact the manufacturer if you require additional information. The notice does not include a phone number or email address for Abbott.

Who Should Be Concerned

Anyone in Canada who uses the FreeStyle Libre 3 App on an iPhone or an Android device should check which version of the app is installed. The affected versions are 3.6.4, 3.6.5, 3.6.6 and 3.6.7. If your app shows one of these version numbers, it falls within this recall.

The notice is published for the Canadian market. Users in other regions who run the same app versions may wish to check with the manufacturer about whether the update applies to them, since the source page only speaks to Canada.

Steps Consumers Should Take

Because the recall concerns a required software update, the practical first step is to look at the version of the app currently on your phone. You can usually find this in the app’s settings or information screen, or in your phone’s app store listing.

• Check whether your FreeStyle Libre 3 App is version 3.6.4, 3.6.5, 3.6.6 or 3.6.7 on iOS or Android.
• Install the security update that Abbott has made available so the app stays secure, as the notice says the update is required.
• Contact Abbott Diabetes Care Ltd. if you need additional information about the update or the recall.
• Keep a note of the recall number, RA-82830, when you contact the manufacturer or ask Health Canada about the notice.

This is a software recall rather than a physical product return, so the notice does not describe any refund, replacement or return process.

From the Agency

Health Canada’s published summary states that Abbott has identified an important security update for the FreeStyle Libre 3 App and that the software update is required to maintain the security of the apps. The agency lists the issue as medical devices, device compatibility and medical devices, performance, and advises contacting the manufacturer for further information.

People who want to stay informed about new recalls can subscribe to email alerts through the Health Canada recalls and safety alerts website. Anyone with a health or safety concern about a medical device can also report it through the Government of Canada reporting service.

This 2026 FreeStyle Libre 3 App recall is a reminder that medical device software, including companion apps, can be subject to formal recall action when a security update is needed. Users should confirm their app version today and keep the app updated.