Joolz Aer2 Car Seat Adapter Set Recalled for Fall Hazard in Canada 2026
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Health Canada, in a joint action with the United States Consumer Product Safety Commission (US CPSC) and Joolz USA Inc., has issued a recall of the Joolz Aer2 Car Seat Adapter Set due to a serious fall hazard. A total of 148 units were sold in Canada and approximately 3,840 units were sold in the United States. The adapter, designed to connect an infant car seat to a Joolz Aer2 stroller chassis, may fail to properly secure the car seat, posing a significant risk of injury to infants.
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What Products Are Being Recalled?
This recall involves the Joolz Aer2 Car Seat Adapter Set. The adapter is used to connect an infant car seat to a Joolz Aer2 stroller chassis. It is important to note that only the adapter is subject to this recall — the stroller chassis itself is not being recalled.
- Product: Joolz Aer2 Car Seat Adapter Set
- Brand: Joolz
- Product Identifier: A code starting with ‘NL311’, printed on the inside of the adapter
- Dimensions: Approximately 9.0 inches (23 cm) wide, 6.9 inches (17.5 cm) tall, and 1.2 inches (3 cm) thick
- Material: Black plastic
- Units Sold in Canada: 148
- Units Sold in the United States: Approximately 3,840
- Sale Period: September 2025 to May 2026
- Country of Manufacture: China
Why Was This Recall Issued?
The Joolz Aer2 Car Seat Adapter may fail to properly attach to the Aer2 stroller chassis. This defect can allow the infant car seat to detach and fall, potentially causing serious injury to the child. As of June 3, 2026, the company had received no reports of incidents or injuries in Canada. However, one report of an incident with no injuries was reported in the United States, and globally, the company is aware of 28 reports of incidents and two reports of injuries.
Who Is Affected?
This recall affects parents, caregivers, and guardians who purchased the Joolz Aer2 Car Seat Adapter Set in Canada or the United States between September 2025 and May 2026. Anyone using this adapter to attach an infant car seat to a Joolz Aer2 stroller chassis is directly at risk. Infants and young children transported in car seats attached using this adapter are the most vulnerable individuals impacted by this safety issue.
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What Should You Do?
Consumers are urged to take the following steps immediately:
- Stop use immediately: Do not use the recalled Joolz Aer2 Car Seat Adapter Set under any circumstances.
- Register for the recall: Visit www.joolzcarseatadapter.expertinquiry.com to register and receive instructions on how to return the product for a full refund.
- Contact Joolz partner Sedgwick: Call 1-888-943-4889, available Monday to Friday, 8 a.m. to 5 p.m. ET, for further assistance.
- Visit the company website: Additional recall information can be found at the official Joolz product recalls page at www.joolz.com.
- Do not redistribute: Under the Canada Consumer Product Safety Act, recalled products cannot be resold, redistributed, or given away in Canada.
- Report incidents: If you have experienced any health or safety incidents related to this product, report them to Health Canada using the Consumer Product Incident Report Form available on the Canada.ca website.
Official Statement
Health Canada has published this recall jointly with the United States Consumer Product Safety Commission and Joolz USA Inc. The recall was issued on June 18, 2026, under identification number RA-82207. Health Canada reminds consumers that the Canada Consumer Product Safety Act strictly prohibits recalled products from being redistributed, sold, or given away within Canada. This recall is also posted on the OECD Global Portal on Product Recalls website for broader international awareness. Consumers are encouraged to stay informed and subscribe to Health Canada recall notifications for future alerts.
Official Source: View original notice on Health Canada →
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