Counterfeit Soprano Laser Devices Found in Canadian Clinics 2026

Health Canada issued a public advisory on September 18, 2026, warning clinics and consumers across the country about counterfeit laser hair removal machines and therapy systems sold under the ‘Soprano’ brand. The devices, discovered in use at some Canadian clinics, were found to carry a falsified medical device licence, misleading buyers into believing the equipment had been properly authorized for sale.

Which Items Are Involved?

The advisory covers diode laser hair removal systems and diode laser therapy systems marketed under the Soprano name. Genuine Soprano devices are manufactured by Alma Lasers Ltd., a recognized producer of authorized medical lasers. However, the counterfeit units carry labelling indicating they were made by Beijing Perfectlaser Technology Co., Ltd. — a company with no connection to the legitimate manufacturer. These knock-off machines have reportedly been advertised and sold directly to clinics operating in Canada.

What Went Wrong?

According to Health Canada, Beijing Perfectlaser Technology Co., Ltd. supplied a falsified medical device licence along with the counterfeit units, falsely presenting them as authorized medical devices. This deception could lead clinic owners and their patients to assume the equipment meets Canadian regulatory safety and effectiveness standards when it does not.

The manufacturer of the authentic Soprano devices has since confirmed that the units bearing the Beijing Perfectlaser label are indeed counterfeit. Health Canada notes that counterfeit health products are imitations that may look similar to the real thing but are not identical, and their unknown safety and effectiveness profile can pose a serious health risk. Selling counterfeit health products of this kind is illegal in Canada.

Where Were These Products Sold?

The counterfeit Soprano devices have been advertised and sold to clinics operating within Canada. Because laser hair removal and laser therapy services are typically administered directly to skin, both the clinics operating unauthorized machines and the patients who receive treatments from them may be affected.

Steps Consumers Should Take

Health Canada has laid out separate guidance for clinics and for patients who may have already received treatment.

• Clinics that own a laser hair removal machine or therapy system bearing the ‘Soprano’ brand — or that are considering purchasing any medical device — should verify authenticity by comparing the permanent label information, including manufacturer name, device name, and model or catalogue identifier, against Health Canada’s Medical Devices Active Licence Listing.
• If a clinic confirms it has a counterfeit device, it should immediately stop using the equipment and safely dispose of it, following Health Canada’s disposal guidance.
• Clinics unsure whether a device is authentic are encouraged to contact the manufacturer directly for confirmation.
• Patients who have received laser therapy services and are experiencing health concerns such as immediate pain, skin reddening, or swelling should consult a licensed healthcare professional without delay.
• Any side effects or complaints related to these health products should be reported to Health Canada.

From the Agency

Health Canada states that it works to protect public health and safety whenever companies are found selling unauthorized health products in the country, including by issuing public warnings when necessary. The Department also collaborates with the Canada Border Services Agency to help prevent unauthorized health products from entering Canada in the first place.

No further product recall notice has been issued beyond this public advisory as of the September 18, 2026 update. Health Canada’s identification number for this alert is RA-82651, and the agency has indicated it will continue to monitor the situation and update Canadians as more information becomes available.